Pathlight Property Management Phone Numbers and Emails

Toll-Free Number:

  • (844) 295-8628
    Maintenance Request
Send Message

Customer Service:

  • (877) 505-0153
    Manager
  • (877) 505-0175
    Manager
  • (877) 505-1986
    Manager
  • (877) 505-2187
    Manager
  • (877) 505-2367
    Manager
  • (800) 527-5030

Pathlight Property Management Emails:

Customer Service
Legal
Technical Support
east@pathlightmgt.com
midwest@pathlightmgt.com
south@pathlightmgt.com
southwest@pathlightmgt.com
west@pathlightmgt.com
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Contact Information

Pathlight Property Management Website:

Pathlight Property Management Help Center:

Corporate Office Address:

Pathlight Property Management
6500 International Pkwy #1100
Plano, Texas 75093
United States

Other Info (opening hours):

Business Hours:

Monday - Friday: 8:00 AM - 6:00 PM Central Time

More contact details

Pathlight Property Management Customer Service Reviews

1.2 / 5
Bad
CARLENE K Qcd
DO NOT do right to purchase with these people
stars-rating stars-rating stars-rating stars-rating stars-rating
1.3

HORRIBLE HORRIBLE. For maintenance to be completed you have to wait at least a month or two. I have been without heat for 61 days and this is totally illegal

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Anna K Avc
Never came back to me to apologise
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Horrible scammers taking your money and denied because of not being us citizens
Never contacted me for resolving or even for a apology
Never use this company they are horrible

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How Good is Pathlight Property Management's Customer Service?

Jennalynn Iri
Jennalynn Iri
Feels Disappointed | Jan 19, 2024

Poor very poor

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Marven Hoz
Marven Hoz
Feels Disappointed | May 02, 2023

I tried contacting someone through Zillow to view a property. I called an 888 number and I received a text saying question? I had to ask who is this and the reply was you reached out about a house and I said yes and they decided to call the number and it was an extremely unprofessional man that answered. He answered yeah and II had to ask who is this and the reply was you reached out about a house and I said yes and they decided to call the number and it was a extremely unprofessional man that answered. He answered yeah and I said I am calling about a property is like yeah you called me twice I said no I called an 888 number he’s like OK whatever what property do you want to see and I told him he’s like when do you want to see it.
I answered Sunday and then I asked him who do you work with and he said path light and then he said some other sarcastic remark and I asked again who he worked with and respond of a do you want to see this property or not? And when I said you know, what if you’re gonna be in charge of it I don’t wanna view the properties like sounds good to me. Thanks have a nice day and that was it. If this is how path light hire their individuals to run their properties, I want nothing to do with path late at all the customer service person that I called to complain about this individual was amazing and listen to my concerns. However, she said that they would have someone else reach out to me because I am very interested in seeing this property and I have not yet heard from anybody Which probably is OK because I don’t think I wanna deal with this company at all anyway

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Sandra D Cos
Sandra D Cos
Feels Disappointed | Apr 18, 2023

I have not been able to reach customer service. I paid the fee and was denied seconds later. I have let messages and tried to respond to the denial email. The information regarding my denial is untrue; I am requesting my $45 be refunded; this is unfair and an unjustified denial.

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Naija Yaz
Naija Yaz
Feels Disappointed | Mar 28, 2023

I had some miss calls said spam likely but no voice mail so unsure someone called me

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Drevion Tdu
Drevion Tdu
Feels Disappointed | Jan 24, 2023

I’m trying to reach them about a fee that can be waived because I’m apart of the Voucher program.

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Summary of Pathlight Property Management Customer Service Calls

570 TOTAL
CALLS
00:44 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Pathlight Property Management?

Website/ Application Question:

  • “Denied application”
  • “Application follow up”
  • “Cosigner on rental application cannot sign”

Payments and Charges Question:

  • “Charges to account”
  • “Billing”
  • “Charges not associated with anything”

Request for Information Question:

  • “Questions regarding lease”
  • “Check status on application”
  • “Question about buying our house”

Product/ Service Question:

  • “Move in day with no key access”
  • “Broken water pump”
  • “Insurance”

Account Question:

  • “Can't get into my home”
  • “Blocked drains”
  • “Trying to validate my account”

Staff Question:

  • “Wondering who my property manager is”
  • “Customer service”
  • “Terrible service, not fixing maintenance issues”

Return/ Replace Question:

  • “No heat Nobody will return my phone call”
  • “To change my move out date”
  • “Returning a call back”

Refund Question:

  • “Refund”
  • “I need my refund back”
  • “Refund of security deposit”

Shipping and Delivery Question:

  • “I never received my Conservice sign up info”
  • “Have not got a response from previous calls”
  • “Need a refeigerator and still haven't got one”

Activation/ Cancellation Question:

  • “To cancel my notice”
  • “Lease renewal”

Employment Question:

  • “Employment”
  • “TWO YEARS OF TRYING TO GET SOMEONE TO DO THEIR JOB”

Other Question:

  • “Hwlp”
  • “Emergency maintenance”
  • “Moving in”

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