Due to the job market today, I had to relocate to the Atlanta area for my career. Well not knowing the area and hearing that I need to be very selective on where I should live.
In the process of searching for a home to lease, I was told about a process by a realtor where I could find a home that I was interested in and they would purchase the house and lease it to me up to five years to allow me to get use to the area and decide if I want to purchase the house. That sounds great doesn't it!!! and believe me the realtor really made it sound so good(at this time I do not want mention the realtor because I haven't spoke to him) Well let me start at the beginning, to save words I am going to hit the high spots, they did not have my home ready to move-in as promised, they did not complete any of the move-in repairs on time or in a professional manner (I.E. month to repair one door and to replace a stove) Home Partners and Pathlight has no concern to provide you with a home that is safe or comfortable in fact you may be better with a slum lord!!
My A/C broke and they expected my family including my 2 year old grandson to live in a house for several days in above 95 degree weather. They do not have any communications.
They do the typical "I will call you back" and never do call. I suggest you think twice before handing out money to this company!!!
Product or Service Mentioned: Pathlight Property Management Customer Care.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.