We moved into our home on August 24th 2018. They claim to have cleaned the home and deep cleaned carpets.
Well, no they didnt touch the house. We moved into a living nightmare with our 5 children. Refrigerator is broken and taped together on the inside with white tape, shower glass door broke and hanging off. Its installed wrong so we cant shower in there.
Floors are so filthy 2 hours of hard scrubbing and steam moping didnt even touch the filth on the floor. Our pipes under the kitchen sink are taped up, the flooring in coming up by the sliding door which is a tripping hazard and the carpets at the top stair is completely ripping. I have sent them multiple emails including pictures numerous times but only get the run around. Then im told to send more pictures to muliple other emails.
Ive contacted home parters with no resolutions. Home partners and pathlight are an absolute joke they are scammers who only care about the money. I have a list of probably 50 emails and nothing has been done.
I was even given a fake email by a home partners employee when trying to make a complaint. They are several of things wrong, but i will leave it with this.